Latest metric updates temporarily delayed
A hardware failure delayed the latest metric updates. We recovered the affected environment from backups, and updates returned to their normal cadence.
- Impact
- Latest metric updates were delayed beginning at 22:55 UTC on Aug 24. Existing charts and previously published historical data remained available throughout.
- Scope
- Data pipeline · latest metric updates
- Duration
- 3 hours 30 minutes
Timeline
Resolved. All delayed updates were processed and the normal cadence resumed.
Monitoring. Backup recovery finished; processing resumed.
Investigating. We detected delays in the latest metric updates and identified a hardware failure affecting data processing. We started recovery from backups.
Latest data updates temporarily delayed
We paused data processing after detecting an issue in the update cycle. The pipeline has been restored, all delayed updates have been processed, and normal data updates have resumed.
- Impact
- Latest metric updates were delayed beginning at 07:06 UTC. Existing charts and previously published historical data remained available throughout.
- Scope
- Data pipeline · latest metric updates
- Duration
- Approximately 3 hours
Timeline
Resolved. All delayed updates were processed, validation completed successfully, and normal update cadence was restored.
Monitoring. Initial recovery measures were completed, and processing resumed for validation.
Mitigation applied. We restored the affected pipeline state.
Investigating. We paused data processing after detecting an issue in the update cycle.
Monthly resolution unavailable for new spent-output metrics
Monthly-resolution requests for several spent-output age-band metrics returned a policy error while their metric definitions still carried daily-only resolution metadata.
- Impact
- Daily resolution was unaffected. Monthly downsampled API requests for the affected metrics were rejected.
- Scope
- SOAB source metrics · metric definitions · API
- Duration
- ~15 minutes
Timeline
Resolved. API returned expected data for both daily and monthly resolutions.
Synced metric definitions from policy configuration and verified monthly availability.
Identified stale definition rows for newly added spent-output age-band metrics.
No incidents match these filters.